
You can obtain your API key through the Plex Developer Portal. You can use the top menubar on the website to sign in, sign up for a new account, or access account information. The Plex website will allow you to manage your Plex account. You use it to sign in to the website, the support forums, and Plex apps. The request header X-Plex-Connect-Api-Key is a subscription key which provides access to the API. A Plex account is basically your personal identity for things associated with Plex. Include the steps to duplicate the issue, but do not include client secrets, passwords, or subscription keys.Īll Plex API requests require a valid subscription key header. If you can reproduce the error, submit a support ticket to Plex. If you receive this error, verify that the X-Plex-Connect-Api-Key header is specified on the request and that the key matches the value in the Plex Developer Portal.Ī 404 error can occur when your application attempts to access Plex functionality using an incorrect request URL or if no data exists to return.ĥ00 errors are unexpected. One or more of the parameters use an incorrect format or are omitted from the request.Ī 401 error can occur when you try to access the system using an expired api key, an invalid api key, or without an api key at all.
Plex account update#
Update your case in the ServiceCloud to confirm that you were able to access the API.Ĥ00 errors generally indicate that the body of the request does not match the resource being requested.

If you have a Plex API developer account, you can test Plex APIs directly within the Plex Developer Portal. The Consumer Key and Consumer Secret is generated for your application and is displayed on the screen For Product, select the API products to which you want access.On the Add App screen, type a name for your App.Click on your account name and select My Apps.To obtain your API credentials (Consumer Key and Consumer Secret), create an application in the Plex Developer Portal. After you have successfully accessed the Developer Portal, you must create an App in the portal to get your API keys.Follow the instructions in the email to log in to the Developer Portal. You will be notified via email when your account as been created.Plex will review your request and send a confirmation email to the email account(s) that you requested.


Include a name and email address for each account that you need created.
